Returns & Exchanges
At Zebronics, we stand by the quality of our electronics and offer a comprehensive 7-day return policy for any manufacturing defects or damaged items received. We strive to provide a seamless resolution process to ensure your gadgets are always up to standard.
Return Process
- 1.Initiate Request
Log into your Zebronics account and navigate to the 'My Orders' section to select the item you wish to return and submit a request within 7 days of delivery.
- 2.Verification & Approval
Our technical support team will review your request and may ask for photos or videos of the electronic device to confirm the reported issue.
- 3.Safe Packaging
Once approved, pack the product in its original Zebronics box including all accessories, manuals, and the warranty card to ensure a valid return.
- 4.Pickup & Refund
A courier partner will collect the package from your doorstep, and upon successful inspection at our warehouse, your refund or replacement will be processed within 5-7 business days.
